I – INTRODUCTION:

a) Thank you very much for consulting our Terms and Conditions, in the certainty that we are at your disposal to provide any clarifications and inform you about the rules of use of our website, hosted at www.biovegetal.pt and also about our services

b) Note that, whenever you access our website, you are accepting without any exceptions or reservations the Terms and Conditions presented below

c) If, after reading them, you do not agree with them, please do not use our website and consult the section of our website for other alternative ways in which you can contact us

II – SCOPE:

a) The Terms and Conditions of our website aim to regulate and discipline the access and use of the same, which was created for you, as a visitor

c) The Terms and Conditions also aim to ensure that our website is not used for illegal or unauthorized purposes, providing for that purpose what we consider to be relevant and appropriate information

III – IMPORTANT CONCEPTS:

a) Who is the user? Who accesses our website, browses our pages and who accepts these Terms of Use

b) Website The page designed, developed and created by us, for you, which is hosted at www.biovegetal.pt

c) Cookies. Cookies are small files, of numbers and letters, that are stored in the browser you are using when you visit our website. Please consult our Cookies Policy

IV – WHAT ARE YOU NOT ALLOWED TO DO ON OUR WEBSITE?

a) Our www.biovegetal.pt website must only be used for lawful purposes, within the framework of applicable law

b) Thus, and without prejudice to others, the following are not considered legitimate purposes:

i) The use of our website, or any other website or platform, to jeopardize our good name and reputation as an organization

ii) The use of our website, or any other website or platform, to insult or defame our employees and Biovegetal, as an organization

iii) The sending to our website, by the user or through an intermediary, of any agents of a malicious nature that may jeopardize its regular and normal functioning, in whole or in part, causing damage, regardless of its nature and extent, including to third parties

iv) Any action aimed at modifying any of the pages of our website, in whole or in part, hiding its content or including any materials of an illegal nature, namely:

• • • materials of an obscene nature
    • materials of a sexual nature
    • materials of a libelous or defamatory nature
    • materials with racist or discriminatory content of any nature

v) Finally, any action that uses our website in breach of any applicable rules, whether legal, regulatory or otherwise

V – WHAT ARE THE RISKS OF THE WEBSITE?

a) Biovegetal has implemented measures of a technological nature on its website, which we reassess according to technological developments, seeking to ensure that it allows you, as a user, to have a functional, user-friendly and safe navigation

b) However, and because there is no absolute security nor can we guarantee that our website is absolutely invulnerable, we cannot be held responsible, in whole or in part, for external, unlawful actions carried out by organizations or individuals (hackers) with malicious intent, of greater or lesser extent and effect, namely and without excluding other applicable:

i) Ransomware attacks, which consists of a kind of data hijacking, which locks the device or system and under which the attacker misappropriates data and files, preventing their access and demanding the payment of a sum of money. For more information about ransomware visit the website nomoreransom.org (English only)

ii) Backdoor, which is a type of trojan that allows the cybercriminal to remotely access the infected system

iii) Denial of service (DoS) situations, which consists of an attack directed at a server by a single computer that aims to make its resources unavailable and make it impossible for them to be used by you

iv) Distributed denial of service (DDoS) situations, which reflects an attack carried out by several computers on the server, with the objective of overloading more effectively than DoS in more robust systems

v) Social engineering attacks, which can be understood as a set of persuasive practices used to gain access to data, systems and places, through the exploration of human psychology

VI – ACTS OF GOD/FORCE MAJEURE:

a) Neither Biovegetal nor the user of our website will be liable to each other for non-compliance with these Terms of Use when such non-compliance is due to acts of God or force majeure

VII – INTERRUPTION OF OUR SERVICE:

a) It is possible that we may, exceptionally, interrupt access to our website

b) This interruption may be necessary for several reasons, namely:

i) Technical reasons, for example, updates that we need to make on our website, either to correct deficiencies that we detect or to implement improvements that benefit the service we provide you

ii) Reasons of force majeure, for example, which may occur due to the unavailability of the internet, to which we will be oblivious

iii) Unauthorized access attempts aimed at jeopardizing the security implemented to protect your personal information

c) If there is any interruption to our service, we will make every effort to ensure that it is brief and that its impacts are reduced to a minimum and, as far as possible, we will keep our users and customers informed through alternative contact channels

d) We will seek, whenever possible, to provide you with timely information whenever there are scheduled interruptions

VIII – ARE WE RESPONSIBLE FOR THE INTERRUPTION?

a) It is our firm purpose and objective that our website is always accessible to our users

b) However, if there is a situation of unavailability of the website, we cannot be held responsible for any damages, namely:

i) Direct and/or indirect damages

ii) Emerging damages and/or lost profits

iii) Property and/or non-patrimonial damages

iv) Any other damages and/or costs resulting from business losses or others that, in the specific case, may be alleged and claimed

IX – PERSONAL DATA PROTECTION REGIME:

a) Our concern with your personal data is permanent at Biovegetal and we seek, on a frequent basis, to adopt the best recommended practices, with a particular focus on the security of treatment and taking into account the General Regulation on Data Protection and the Law 58/2019, of August 8, which executes it in our legal system, without prejudice to other applicable legislation

b) Your personal data are processed on a strictly necessary basis and with strict access control, so we comply with and enforce the principles inherent to the processing of personal data

c) Our Personal Data Protection Officer can be contacted through the contacts provided in the section “How can you contact us?” which you can find further down in this document

e) More information about the processing of your data? Please consult our Privacy Policy, available HERE

X – HAS BIOVEGETAL PREPARED AND PUBLISHED A COOKIES POLICY?

a) It is our goal that you have a fluid and efficient browsing experience and for that reason Biovegetal  uses cookies because they are necessary for the functionality of our website and because they are important for our business and its evolution

b) In our Cookies Policy you can obtain various information, namely which cookies we use, what are their categories, how you can manage them in your browser, the duration of cookies, which are available HERE

XI – INTELLECTUAL PROPERTY RIGHTS:

1- SCOPE

a) All content in general available on our website is our property, except in cases where there may be an express reference to its source or origin

b) Our website is protected under the general terms of law and by national and international legislation on intellectual property protection

c) Thus, without excluding other applicable ones and without prejudice to the reference to the source, all the content of the website is protected by law, including:

i) All your images

ii) All its texts

iii) Registered trademarks, logos and designs

iv) The photographs

v) Data

vi) Audio and video materials

vii) Graphics

viii) Software and source code

2 – WHAT IS FORBIDDEN TO THE USER?

a) It is expressly prohibited, without our express authorization:

i) the reproduction or copying of our website, in whole or in part

ii) its diffusion or transmission

iii) its modification, total or merely partial

iv) its publication or sale

v) its distribution

vi) And, in general, any other form of use of the website, in whole or in part, whatever the means used and the intended purpose, whether public or private

3 – WHAT IS ALLWED TO THE USER?

a) If you wish, you can print any excerpt of material contained on our website, solely for your personal use and provided that you do not make any changes

b) It must always indicate the source and owner of the copyright, not removing or hiding any other indication regarding rights or ownership

c) Our website may contain images acquired from image banks, so the copyright of the respective suppliers falls on them

XII – DOES MISUSE HAVE CONSEQUENCES?

 a) If the rules set out above and communicated above are not observed, we reserve our right to take the necessary measures, holding the authors responsible whenever there is any misuse of our website, at any level, carried out in any form, and regardless of the scope of this use, subjecting the offender to the due judicial procedure, in civil and/or criminal proceedings

XIII – LINKS TO THIRD PARTY WEBSITES:

a) The links you can find on our website may take you to other websites or platforms managed by third parties

b) As for these websites, and websites or platforms linked to them, we do not have or assume any responsibility, namely regarding their content, positions taken, imprecision or lack of information, of a legal or other nature, this responsibility being exclusively attributable to those responsible through those websites or platforms

XIV – HOW CAN YOU MAKE A COMPLAINTS/SUGGESTIONS?

a) If you wish to make a complaint regarding our Terms and Conditions, regarding the functioning of the website, or for any other reason, our contacts are available and indicated in this document in the section “How can you contact us?”, which you can find more below

b) We will quickly resolve any issue that must be settled, transparently and assuming any responsibilities that fall to us

XV – DISPUTE RESOLUTION:

a) The Terms and Conditions that we present to you are interpreted in accordance with Portuguese law, and based on the interpretative criteria contained therein

b) In the event of a dispute, it is now commonly accepted that the jurisdiction of the district of Lisbon will be the competent one, renouncing any other for the purpose of resolving the dispute

XVI – HOW CAN YOU CONTACT US?

Biovegetal – S.A

Address: Av. João Carlos Vieira Gaspar, 12, 2600-464 Alhandra – Portugal

Contacts: +351 210 308 200

XVII – REVIEW OF OUR TERMS AND CONDITIONS:

a) It is possible that we may have to change the content of these Terms and Conditions, given the constant evolution of technology, the services that we may provide, the current legislation that can be changed and that which will be in force in the future

b) If this occurs, and because we want you to be permanently well informed, we will make a notice on our website for any changes that may occur to the present version of this document

c) Once the changes have been published, all users of our website are henceforth bound to the new terms whenever they browse our website